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COVID-19 (Coronavirus): Here for Your Oral Healthcare

Sugarbug Dental and Orthodontics remains committed to providing a safe and positive experience for our local community. Our staff members are here for you and value your health and safety.

We continue to make every effort to ensure our patients get the oral healthcare they need safely. At the same time, the team at Sugarbug Dental and Orthodontics recognizes that a visit may induce stress for our young patients and their parents or guardians.

We continue to make every effort to ensure our patients get the oral healthcare they need safely. At the same time, the team at Sugarbug Dental and Orthodontics recognizes that a visit may induce stress for our young patients and their parents or guardians.

While many things have changed since our temporary closing in March 2020, one thing has remained the same: our commitment to providing a safe and comfortable environment during your visit.

We Are Open

We look forward to seeing your healthy smiles soon!

We have implemented additional control measures to ensure our practice is a safe place to receive care and to ensure that those who are treating our patients stay healthy as well.

Contact us to determine the next steps for your children’s oral healthcare. We are also currently available to book telehealth appointments (over the phone consultations and emergency examinations) with one of our pediatric dentists.

Preparing for Your Appointment

We are following additional safety measures to protect our patients and keep our staff safe.

What We Kindly Ask of Our Patients and All Visitors
  • Wear a mask. All patients and visitors are required to wear masks at all times in our practice. If you do not have a mask, we will kindly provide you with one for both you and your child.
  • Check the visitor policy. Currently, only one parent/adult per child/family is permitted inside the practice.
  • Monitor your health. If you or someone in your household is feeling sick, experiencing cold or flu-like symptoms or has suspected symptoms of COVID-19, please call us as soon as possible and we can reschedule 14 days after symptoms disappear. To learn more about coronavirus (COVID-19) symptoms, please visit the CDC website (https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html).

How We Are Keeping You Safe

We are proud to implement the following safety measures for your protection in line with the recommendations from the Centers for Disease Control and Prevention (CDC) and the American Dental Association® (ADA) guidelines.

  • Screening and temperature checks for every person entering our facilities, including staff.
  • Universal masking of staff, dentists and patients at all times.
  • 6-foot social distancing at all times.
  • Increased thorough cleaning and disinfection for all common areas, surfaces and clinical spaces.
  • One parent/guardian per child/family is permitted inside the practice.

At Your Appointment

  • Please text (805) 985-2400 upon arrival and wait in your car. You will receive a text when the staff is ready to assist you.
  • Health screening questions will be asked 48 hours before your appointment and at the time of your arrival to your child’s appointment.
  • Temperature checks will be conducted upon your arrival.
  • Hand sanitizing stations are located at the entrance and throughout the office for use as needed.
  • Appointments will be managed to allow for safe distancing between patients. This may mean that you are offered fewer options for scheduling your appointment. We will do our best to allow greater time between patients to reduce waiting times for you.

Infection Control Measures for Patient Safety

The infection control measures that are in place at our practice are meant to keep our patients and staff safe. We stay up-to-date and adhere to the following guidelines from:

  • Centers for Disease Control and Prevention (CDC)
  • Occupational Safety and Health Administration (OSHA) for infection control guidelines
  • American Dental Association (ADA) for infection control recommendations
  • California Department of Public Health
  • Ventura County Public Health Department
Our increased safety measures include:
  • Sterilization of handpieces after every patient.
  • Disinfection of dental chairs and replacement of disposable protective covers after every patient.
  • Sneeze guards between chairs.
  • Rigorous monitoring of PPE.
  • Air purifiers throughout the practice to minimize aerosols and any other air contaminants.
  • Monitoring temperatures for all patients (and staff!) as part of the intake process.