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Terms of Service

<strong>Sugarbug Dental & Orthodontics</strong> <strong>Effective Date: May 2026</strong>

Welcome to sugarbugdental.com (the “Site”), operated by Sugarbug Dental & Orthodontics (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date and will apply to your use of the Site after the change takes effect. Your continued use of the Site means you accept the updated Terms.

1. About the Site and Our Services

The Site provides general information about Sugarbug Dental & Orthodontics, our team, and the dental and orthodontic services we offer, and allows you to contact us and request appointments. The Site is intended to help you learn about our practice and communicate with us. It is not intended to provide dental, orthodontic, or medical care or treatment.

2. Not Dental or Medical Advice

The information provided on the Site is for general informational purposes only and is not a substitute for professional dental, orthodontic, or medical advice, diagnosis, or treatment. Reading information on the Site, submitting a form, or communicating with us through the Site does not create a doctor-patient relationship. Always seek the advice of a qualified dental or medical professional regarding any condition or treatment. Never disregard or delay seeking professional advice because of something you read on the Site. If you believe you are experiencing a medical or dental emergency, call 911 or seek immediate care.

3. Appointment Requests

Requesting an appointment through the Site is a request only and does not confirm or guarantee an appointment. All appointments are subject to confirmation by our office. We will contact you to confirm availability, and an appointment is not scheduled until you receive that confirmation from us.

4. Eligibility

The Site is intended for users who are at least 18 years old. If you are under 18, you may use the Site only with the involvement of a parent or legal guardian. By using the Site, you represent that you meet these requirements and that any information you provide is accurate and complete.

5. Your Responsibilities and Acceptable Use

When using the Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to the Site, our systems, or other users’ information.
• Introduce viruses, malware, or other harmful code, or otherwise interfere with the Site’s operation or security.
• Copy, scrape, harvest, or collect information from the Site using automated means without our permission.
• Use the Site in any way that could damage, disable, or impair it or interfere with another party’s use.

You are responsible for any information you submit and for maintaining the confidentiality of any account or contact details you provide.

6. Communications and SMS Messaging

By providing your phone number and opting in, you consent to receive SMS text messages from us, including appointment reminders, marketing messages, and general two-way communication. Message frequency varies, and message and data rates may apply. You can reply HELP for support and STOP to opt out at any time. Your participation in our messaging program is also governed by our separate Communications Terms and Conditions and our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

7. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains what information we collect, how we use it, and the rights you have over your information. Please review the Privacy Policy to understand our practices.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and the Sugarbug Dental & Orthodontics name and branding, is owned by or licensed to us and is protected by intellectual property laws. You may view and use the Site for your personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission.

9. Third-Party Links

The Site may contain links to third-party websites that are not under our control. We provide these links for convenience only and do not endorse and are not responsible for the content, products, or privacy practices of any third-party site. Accessing third-party sites is at your own risk, and we encourage you to review their terms and privacy policies.

10. Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any information on the Site is accurate, complete, or current.

11. Limitation of Liability

To the fullest extent permitted by law, Sugarbug Dental & Orthodontics and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of or inability to use the Site, even if we have been advised of the possibility of such damages. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law. This section does not apply to the professional dental and orthodontic care we provide to our patients, which is governed by separate agreements and applicable law.

12. Indemnification

You agree to indemnify and hold harmless Sugarbug Dental & Orthodontics and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Site, your violation of these Terms, or your violation of any law or the rights of a third party.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Ventura County, California.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Sugarbug Dental & Orthodontics 3601 W 5th St Oxnard, CA 93030 Phone: (805) 985-2400 Email: smile@sugarbugdental.com